Training and Development

One week induction programme plan for new graduate entrants
It is important that the one week induction plan is set out properly because it gives the candidates a good opportunity to learn about the organisation. Training the new graduates also participates towards their motivation within the store and if they are put on a one week training course, the will learn new things and also have a real feel on how it is going to be like to work for the store. When a one week training program should be planned, the Human resource manager must make sure that they sort out the timing of each event and also set out a location for the training to take place. Another important thing is that during the one week training program the new graduates must be monitored so their performance can be judged. If there is no one to monitor their performance, the candidates will not know what is right from wrong and therefore they will not pick up any learning as they go on the training program and it will be a waste of time for the candidates as well a waste of money for the organisation.

One week training schedule for Tesco's new graduate entrants
Monday 4th April 2010
Location: High Wycombe, New Land Street
Time: 11am-4pm
Brief Interview: During this first day of training the candidates will have a brief interview with the current store manager. The reason why this interview would be effective for the organisation is because the store manager needs to know what these candidates are like so during this brief interview he/she will have a friendly chat with all the candidates together to see what they are like when they are around each other. It is important that the candidates are sociable as well as professional at the same time, so this interview will figure out if they have both. The person who will monitor this interview will be the Human Resource department as well as the store manager.

Tuesday 5th April 2010
Location: Crowne Plaza, London
Time: 10am- 2pm
Conference Meeting: This meeting is also part of the candidates training program because during this event they are going to get some useful information about the organisation that they are going to work for. The head manager of Tesco will be running this conference and they will provide a brief history of the organisation. As there will be candidates all over the UK who will be attending this conference, most of the store managers will also be at the conference so they can talk more about the job role and all the different responsibilities they have to be charge of. This meeting is effective for the organisation as well as the candidates because everyone needs to know what they have applied for and what they are getting trained for in the long run. It is important that this event is planned out properly as a lot of money will have been put in to arrange the event and book the location etc. This event gives an opportunity for the different candidates to meet each other and also socialise as a group.

Wednesday 6th April 2010
Location: Holiday Inn, Handycross, High Wycombe
Time: 4pm- 6pm
Health and Safety meeting: This meeting is one of the important training events out of the one week induction training program. This event will be held by my department which is the Human Resource department and during this training session, the team will do a presentation on health and safety that needs to be carried out within the store. As these new graduate entrants are applying to become a store manager, it is important that they are well aware of all the health and safety issues because they will be in charge of all the employees working within and they need to make sure that everyone are working in a safe environment.

Thursday 7th April 2010
Location: High Wycombe, New Land street.
Time : 2pm - 6pm
Team working activity: During this day of training, the candidates will get into teams of 3 and they have to carry out some activities related to the job role they have applied for. The activity will identify the current team working skills the candidates have and also how they get along with their team members. It is an effective activity as it allows us to see where they are lacking and in the future run, the candidates can be provided with more training to bring up their skills. The store manager will be in charge of this event because he/she needs to monitor how well the employees are capable of working together in a team. Becoming a store manager is an important role as they have to be able to work in teams with the other department managers etc. If their team working skills are not good, it will be difficult for them to run the store and conflict will arise between the store manager and the senior managers.

Friday 8th April 2010
Location: High Wycombe, New Land Street
Time: 9am-6pm
Working on the shop floor: During this event, all the graduates will be assigned with a trainer as they will be working on the shop floor and making sure that everything is going in order. The trainer will monitor the graduates performance and if they need any help and guidance, the trainer will be their assistant. The trainer will go through each department on the shop floor and tell them how things are operated around here. Not only will the trainee experience how it is like to work externally, but also internally within the organisation. The trainer will show them how products are supplied to the company and where we get our supplies from. This sort of training is very effective for the new graduates because they need to know how to work on the shop floor and how everything is operated. If a customer has an enquiry or wants to make a complaint about something, they will first go to a member of staff, but if the matter is much more serious, the store manager will have to handle the situation. Therefore they need to know everything about the shop floor and how employees work there.

Saturday 9th April 2010
Location: High Wycome, New Land Street
Time: 9am- 6pm
Working with the customers: The new graduates will also be assigned with a trainer during this event as they will be working on the tills and serving customers. This even is effective for the trainees because they will experience how it will feel like to serve lots of customers in a day. During this training period the trainee will deal with different mood's of customers and they will learn how to deal with each type. Once again the trainer will be monitoring their performance and he/she will continue to give them the help and support the trainee needs.

Monday 11th April 2010
Location High Wycombe, New Land Street
Time: 10am- 1pm
Evaluation: The human resource department will provide detailed feedback to the candidates and let them know how they did during the one week training program. During this time, the candidates has the opportunity to ask any questions about the job role over all. It is very important that the HR department has monitored everything during the one week induction training program because when it comes to giving the candidates all their performance feedback, they have to be accurate and also provide the information in great detail rather than just talking about it briefly. If the organisation has planned out the one week training program properly, the whole event should be a success to all the candidates as well as to the organisation. This event is very effective because when feedback is provided to the employees, they know how well they have done, and if the feedback is good, than they are more likely to be motivated. However if the feedback is negative, the manager can tell them how they can improve and aim higher which will also keep them motivated because they know what they have to work at in order to get to the next level up.

Conclusion
Over all training and development is important for an organisation as well as the employees. If the training programs has been planned out carefully meaning that a location and time has been selected as well as finding out who will be monitoring the employees performance, it will be a success for the organisation and the amount of money that has been spent on the training program will not go to waste. Giving employees the opportunity to develop further and giving them the right training for it will benefit a lot of people within the organisation. It will keep the employees motivated because they know that the organisation are letting them aim higher as well as earn more money. If the training program is a success to the employee, they can bring more for the organisation and maintain the good reputation the company has.